Refund policy

At Minx by Micki, all sales are final. Due to the nature of our products, we do not accept returns or offer refunds.

Why No Returns or Refunds?
For hygiene and quality assurance, we are unable to accept returns on wigs, bundles, or hair accessories such as bonnets and edge bands. This policy ensures every product you receive is brand-new and unused.

Order Issues
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at minxbymicki.cs@gmail.com. Include your order number and photos of the issue so we can promptly address the situation.

Thank you for understanding and choosing Minx by Micki for your luxury hair needs!